ZyXEL Communications P-2301R/RL-P1C Instrukcja Użytkownika Pobierz pdf (Strona 3)

Which ZyXEL VoIP Product is Right for You?

Users Requirements Needs and Wants (Typical Applications) ZyXEL Product to Choose

Residential users

Less than 5 users

• Multiple user internet

access

• Separate extensions for

privacy or wired or wireless

phones

• Long-distance calls at the lowest cost

• Data and printer sharing for different family members on

different floors or in different rooms

• Forward calls within the household

• Share Internet connection without wiring

• VoIP Station Gateway (P-230x Series)

• DECT IAD (P-2600RDL Series)

• ADSL2+ IAD (P-2602RL Series)

• ADSL2+ IAD (P-2602H/HWL Series)

• ADSL2+ IAD (P-2602HWUL Series)

• Surveillance in house to

observe elderly or children

or protect from intruders

• Home security

• Home caring requirements for elderly and children

• SIP PTZ Camera (V750W)

Teleworkers • Always-on internet

connection for business

communication whether at

home or on the road

• Route calls to your mobile phone regardless of location

• VPN support for remote connection back to office

• IP Softphone (V100)

• ADSL2+ IAD (P-2602H/HW Series)

• ADSL2+ IAD (P-2602HWUL Series)

SOHO (1~10 Users) • Very small business or

home workers that are

cost-sensitive and have

limited budget or resource

to manage complex

networks

• Have the ability to use only one GSM mobile phone all

the time

• Leverage VoIP benefits to reduce telephone expenditure

• VoIP Station Gateway (P-230x Series)

• IP Softphone (V100)

• ADSL2+ IAD (P-2602RL Series)

• ADSL2+ IAD (P-2602H/HWL Series)

• Sharing printers in the office

• Wireless intercom

• Deliver close communications with the management

for geographically dispersed mobile sales teams from

outside the city or even overseas

• Limited budget for voice communication

• IP Softphone (V100)

• ADSL2+ IAD (P-2602HWUL Series)

• DECT IAD (P-2600RDL Series)

Small Business up to

20 users

• To provide an internal

communication network

between the office and the

warehouse

• To provide the freedom of

wireless communications,

• To deliver and improve

the responsiveness

to incoming calls and

customers

• Sharing printers in the ofﬁce

• Use with your existing PSTN telephone systems to

reduce expensive platform replacements

• Limited budget for voice communication and Internet

connection

• Wireless phones for frequent movement between

warehouses and ofﬁces

• Deliver close communications with the management

for geographically dispersed mobile sales teams from

outside the city or even overseas

• Wireless intercom

• Improve responsiveness to customer calls

• 24-port FXS ATA (P-2024)

• VoIP Station Gateway (P-230x Series)

• IP Softphone (V100)

• Attendant Console (V200)

• ADSL2+ IAD (P-2608HW Series)

• Improve responsiveness to customer calls

• Use with your existing PSTN telephone systems to

reduce expensive platform replacements

• 24-port FXS ATA (P-2024)

• Attendant Console (V200)

• SB IP PBX (X2002)

Small Businesses (up

to 30 users)

• To be able to react to fast

changing and growing

organizations with

hierarchical department

organization

• To manage disparate ofﬁce

locations

• To improve customer

service by delivering

faster response times to

incoming calls

• Use with your existing PSTN telephone systems to

reduce expensive platform replacements

• Quick response to calls

• Reduce unnecessarily high costs for voice

communication and internet connection

• Route and manage calls to remote sites from auto

attendant in HQ (future enhancement)

• Deliver improved customer services

• Need call center handling facilities for a large amount of

incoming calls for better service

• Secure frequent communications between managers

• SMB IP PBX (X6004)

• SB IP PBX (X2002)

• IP Softphone (V100)

• Attendant Console (V200)

• Desk IP Phone (V500/V300)

• VoIP Station Gateway (P-230x Series)

• Wi-Fi Phone (V630)

• SIP PTZ Camera (V750W)

Users Requirements Needs and Wants (Typical Applications) ZyXEL Product to Choose

Small Businesses

(Up to 60 users)

• The ability to

frequently conference

between various

locations and overseas

offices

• To provide internal

training conference

• To improve customer

service by delivering

faster response times

to incoming calls

• To maintain communications with small branches located way from HQ

• Reduce unnecessarily high costs for voice communication and internet

connection

• Deliver voice and videoconferencing

• Training conference

• Route and manage calls to remote sites from auto attendant in HQ

(future enhancement)

• Need to deliver improved customer service with call center handling

facilities for a large amount of incoming calls

• Deliver close communications with the management for geographically

dispersed mobile sales teams from outside the city or even overseas

secure frequent communications between managers

• SMB IP PBX (X6004)

• SB IP PBX (X2002)

• Attendant Console (V200)

• IP Softphone (V100)

• Desk IP Phone (V500/V300)

• Attendant Console (V200)

• Wi-Fi Phone (V630)

• SIP PTZ Camera (V750W)

• Small branch located away from HQ

• Frequently Inter-office communications

• Voice and video conferencing to partners/HQ/clients

• VoIP Station Gateway (P-230x Series)

• IP Softphone (V100)

• Wi-Fi Phone (V630)

Medium-size

Businesses (128

to 640 users)

• Require the ability to

frequently conference

between various

locations and overseas

offices

• To provide internal

training conference

• To improve customer

service by delivering

faster response times

to incoming calls

• Frequent inter-office communications

• Reduce unnecessarily high cost for voice communication and internet

connection

• Growing branch offices with increasing demands

• Secure routine communications between managers

• Route and manage calls to remote sites from auto attendant in HQ

(future enhancement)

• Need to deliver improved customer service with call center handling

facilities for a large amount of incoming calls

• SMB IP PBX (X6004)

• SB IP PBX (X2002)

• Desk IP Phone (V500/V300)

• IP Softphone (V100)

• Attendant Console (V200)

• Wi-Fi Phone (V630)

• SIP PTZ Camera (V750W)

• Small branch located away from HQ

• Frequently Inter-office communications

• Voice/video conference to partners/HQ/clients

• VoIP Station Gateway (P-230x Series)

• IP Softphone (V100)

• Wi-Fi Phone (V630)

Vertical Applications

Users Requirements Needs and Wants (Typical Applications) ZyXEL Product to Choose

SMB in Finance • Branch offices require

the same productivity

and experience as HQ

• Call center is needed

within the budget

• Branch office video conference and internal training

• Large amount of customer service calls coming in at the same time

• Secure frequent communications between managers

• Geographically dispersed, multiple branch locations

• Customers service agents are located in HQ

• Attendant consoles are only located in HQ

• Route and manage calls to remote sites from auto attendant in HQ

(future enhancement)

• Need to deliver improved customer service with call center handling

facilities for a large amount of incoming calls

• IP PBX (X6004)

• SIP PTZ Camera (V750W)

• Desk IP Phone (V500/V300)

• IP Softphone (V100)

• Attendant Console (V200)

SMB in Retail • Branches may be

small with less than 10

employees

• Frequent Intercom

between multiple

locations and HQ

• Large amount of HQ-to-branch, branch-to-branch intercom calls

• Unnecessarily high cost for voice communication and internet

connection

• Deploying a communication system to streamline customer service in

new warehouses while improving communications with mobile teams

and customers

• Geographically dispersed, multiple branch locations

• Wireless phones for frequent movement between warehouses and

offices

• Geographically dispersed, multiple branch locations

• IP PBX (X6004)

• Attendant Console (V200)

• Wi-Fi Phone (V630)

• VoIP Station Gateway (P-230x Series)

SMB in

Manufacturing

• Require

communication

access throughout the

factory, warehouse

and offices

• Mobile users making calls between offices and factories

• Frequent conferencing needs between suppliers, factories, sales teams,

offices and customers

• Secured routine communications between managers

• IP PBX (X6004)

• Attendant Console (V200)

• 24-port FXS ATA (P-2024)

• Wi-Fi Phone (V630)

• Desk IP Phone (V500/V300)

• Maintain cost-effective call management when a factory locates abroad • IP Softphone (V100)

• SB IP PBX (X2002)

• SIP PTZ Camera ( V750W)

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