ZyXEL Communications P-2302HWUDL-P1 Podręcznik Użytkownika Pobierz pdf (Strona 289)

Chapter 25 Troubleshooting

P-2302HWUDL-P1 Series User’s Guide

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5 Reset the device to its factory defaults, and try to access the ZyXEL Device with the

default IP address. See Section 2.3 on page 41.

6 If the problem continues, contact the network administrator or vendor, or try one of the

advanced suggestions.

Advanced Suggestions

• If your computer is connected to the WAN port or is connected wirelessly, use a computer

that is connected to a LAN/ETHERNET port.

V I can see the Login screen, but I cannot log in to the ZyXEL Device.

1 Make sure you have entered the user name and password correctly. The default user

name is admin, and the default password is 1234. These fields are case-sensitive, so

make sure [Caps Lock] is not on.

2 Disconnect and re-connect the power adaptor or cord to the ZyXEL Device.

3 If this does not work, you have to reset the device to its factory defaults. See Section 2.3

on page 41.

25.3 Internet Access

V I cannot access the Internet.

1 Check the hardware connections, and make sure the LEDs are behaving as expected. See

the Quick Start Guide and Section 1.4 on page 36.

2 Make sure you entered your ISP account information correctly in the wizard. These

fields are case-sensitive, so make sure [Caps Lock] is not on.

3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the

wireless client are the same as the settings in the AP.

4 Disconnect all the cables from your device, and follow the directions in the Quick Start

Guide again.

5 If the problem continues, contact your ISP.

V I cannot access the Internet anymore. I had access to the Internet (with the

ZyXEL Device), but my Internet connection is not available anymore.

1 Check the hardware connections, and make sure the LEDs are behaving as expected. See

the Quick Start Guide and Section 1.4 on page 36.

2 Disconnect and re-connect the power adaptor to the ZyXEL Device.

3 Turn the ZyXEL Device off and on.

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ZyXEL Communications P-2302HWUDL-P1 Podręcznik Użytkownika Strona 289