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HomeSafe User’s Guide
vi Customer Support
Customer Support
When you contact your customer support representative please have the following information
ready:
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
SUPPORT E-MAIL TELEPHONE
1
WEB SITE METHOD
LOCATION
SALES E-MAIL FAX
1
FTP SITE
REGULAR MAIL
[email protected]m.tw +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
ftp.zyxel.com
WORLDWIDE
sales@zyxel.com.tw
+886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
[email protected]m +1-800-255-4101
+1-714-632-0882
www.us.zyxel.com NORTH
AMERICA
sales@zyxel.com
+1-714-632-0858 ftp.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
[email protected] +49-2405-6909-0 www.zyxel.de GERMANY
sales@zyxel.de
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
+33 (0)4 72 52 97 97 FRANCE [email protected]
+33 (0)4 72 52 19 20
www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
[email protected] +34 902 195 420 SPAIN
sales@zyxel.es
+34 913 005 345
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
[email protected] +45 39 55 07 00 www.zyxel.dk DENMARK
sales@zyxel.dk
+45 39 55 07 07
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
[email protected] +47 22 80 61 80 www.zyxel.no NORWAY
sales@zyxel.no
+47 22 80 61 81
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
[email protected] +46 31 744 7700 www.zyxel.se SWEDEN
sales@zyxel.se
+46 31 744 7701
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
[email protected] +358-9-4780-8411 www.zyxel.fi FINLAND
sales@zyxel.fi
+358-9-4780 8448
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
1
“+” is the (prefix) number you enter to make an international telephone call.
- HS-100 / HS-100W 1
- Copyright 2
- (FCC) Interference Statement 3
- Caution 4
- ZyXEL Limited Warranty 5
- Customer Support 6
- Table of Contents 7
- List of Figures 13
- List of Figures xv 15
- List of Figures xvii 17
- List of Tables 19
- List of Tables xxi 21
- Preface 23
- Syntax Conventions 24
- Graphics Icons Key 24
- Preface xxv 25
- Getting Started 26
- Chapter 1 28
- Table 1-1 IEEE 802.11b 29
- Table 1-2 IEEE 802.11g 30
- Chapter 2 34
- 2.4 Step 2 : WLAN Setup 35
- 2.10 Resetting the HomeSafe 54
- 2.11 HomeSafe Main Menu 54
- Table 2-17 Screens Summary 55
- Chapter 3 58
- Connection Wizard 58
- 3.5.1 Ethernet 61
- 3.5.2 PPPoE Encapsulation 62
- 3.5.3 PPTP Encapsulation 64
- 3.6.4 WAN MAC Address 66
- 3.7 Basic Setup Complete 68
- Chapter 4 72
- System Screens 72
- 4.3 Dynamic DNS 73
- 4.4 Configuring Dynamic DNS 73
- System Screens 4-3 74
- Figure 4-2 SYSTEM : DDNS 74
- Table 4-2 SYSTEM : DDNS 74
- 4.5 Configuring Password 75
- 4.6 Configuring Time Setting 75
- System Screens 4-5 76
- 4-6 System Screens 77
- Chapter 5 78
- LAN Screens 78
- 5.4 Any IP 79
- 5.4.1 How Any IP Works 80
- 5.5 Configuring IP 81
- LAN Screens 5-5 82
- Table 5-1 LAN : IP 82
- 5.6 Configuring Static DHCP 83
- 5.7 Configuring IP Alias 84
- 5-8 LAN Screens 85
- Table 5-3 LAN : IP Alias 85
- Chapter 6 86
- 6.1.3 ESS 87
- 6.2 Wireless LAN Basics 88
- 6.3 Configuring Wireless 89
- 6.4 Configuring Roaming 90
- Figure 6-7 WLAN : Roaming 92
- Table 6-2 WLAN : Roaming 92
- Chapter 7 94
- Wireless Security 94
- 7-2 Wireless Security 95
- 7.3 WEP Overview 96
- 7.3.3 Preamble Type 97
- Wireless Security 7-5 98
- 7.5 Introduction to WPA 99
- WPA - PSK Authentication 100
- HomeSafe User’s Guide 101
- 7-8 Wireless Security 101
- 7-10 Wireless Security 103
- Figure 7-8 Wireless: WPA 103
- 7.9 802.1x Overview 104
- Wireless Security 7-13 106
- 7-14 Wireless Security 107
- Wireless Security 7-15 108
- 7.13 Configuring 802.1x 109
- 7.14 MAC Filter 110
- DESCRIPTION 111
- Wireless Security 7-19 112
- 7.18 Configuring RADIUS 114
- 7-22 Wireless Security 115
- Figure 7-15 WLAN : RADIUS 115
- Table 7-11 WLAN : RADIUS 115
- Wireless Security 7-23 116
- Figure 8-1 WAN : Route 118
- Table 8-1 WAN : Route 119
- 8.4.2 PPPoE Encapsulation 120
- 8.4.3 PPTP Encapsulation 121
- WAN 8-5 122
- 8.5 Configuring WAN IP 123
- Table 8-5 WAN : IP 124
- Figure 8-6 WAN : MAC Setup 125
- 8.7 Traffic Redirect 126
- The screen appears as shown 127
- WAN 8-11 128
- SUA/NAT and Static Route 129
- Chapter 9 131
- Screens 131
- 9.1.3 How NAT Works 132
- 9.1.4 NAT Application 132
- 9.1.5 NAT Mapping Types 133
- 9.2 Using NAT 134
- 9.3 SUA Server 134
- NAT Screens 9-5 135
- 9.4 Configuring SUA Server 136
- NAT Screens 9-7 137
- Figure 9-4 SUA/NAT Setup 137
- Table 9-4 SUA/NAT Setup 137
- 9-8 NAT Screens 138
- Figure 9-5 Address Mapping 138
- Table 9-5 Address Mapping 138
- 9.6 Trigger Port Forwarding 139
- 9-10 NAT Screens 140
- NAT Screens 9-11 141
- Figure 9-8 Trigger Port 141
- Table 9-7 Trigger Port 141
- Chapter 10 143
- Static Route Screens 143
- NAT Screens 10-3 145
- Chapter 11 147
- Chapter 12 155
- Parental Control 155
- Parental Control 12-3 157
- Internet 157
- Parental Control 12-7 161
- 12-8 Parental Control 162
- Parental Control 12-9 163
- 12-10 Parental Control 164
- Parental Control 12-11 165
- See the Customizing Keyword 166
- HomeSafe checks 166
- 12.8 Parental Control Edit 167
- 12-14 Parental Control 168
- Table 12-4 Services 168
- Parental Control 12-15 169
- Chapter 13 175
- Firewall 175
- 13.3.1 LAN-to-WAN rules 177
- 13.4 Services 178
- HomeSafe User’s Guide 179
- Firewall 13-5 179
- Table 13-2 Firewall: Service 179
- 13-6 Firewall 180
- Remote Management 181
- Chapter 14 183
- Remote Management Screens 183
- 14.2 Configuring WWW 184
- 14.3 Configuring Telnet 185
- 14.4 Configuring TELNET 185
- 14.5 Configuring FTP 186
- 14.6 SNMP 187
- 14.6.1 Supported MIBs 189
- 14.6.2 SNMP Traps 189
- 14.6.3 Configuring SNMP 189
- 14.7 Configuring DNS 191
- 14.8 Configuring Security 192
- VPN Screens 14-1 195
- Logs and Maintenance 196
- Chapter 15 197
- Centralized Logs 197
- 15.2 Log Settings 198
- Logs 15-3 199
- Figure 15-2 Log Settings 199
- Table 15-2 Log Settings 199
- 15-4 Logs 200
- Chapter 16 201
- Maintenance 201
- 16.3 DHCP Table Screen 203
- 16.4 Any IP Table 204
- 16.5 Association List 204
- 16.6 F/W Upload Screen 205
- 16.7 Configuration Screen 206
- Maintenance 16-7 207
- 16.8 Restart Screen 209
- Chapter 17 212
- Introducing the SMT 212
- HomeSafe 213
- ? > or ChangeMe 214
- Chapter 18 216
- Menu 1 General Setup 216
- 18-4 Menu 1 General Setup 219
- Chapter 19 220
- Menu 2 WAN Setup 220
- Chapter 20 222
- Menu 3 LAN Setup 222
- Menu 3 LAN Setup 20-3 224
- 20.3.1 IP Alias Setup 225
- 20.4 Wireless LAN Setup 226
- Enter “0x” before the key to 227
- Chapter 21 232
- Internet Access 232
- 21.5 Basic Setup Complete 235
- Chapter 22 236
- Remote Node Configuration 236
- 22.2.2 PPPoE Encapsulation 238
- 22.2.3 PPTP Encapsulation 239
- 22.3 Edit IP 240
- 22.4 Remote Node Filter 241
- Chapter 23 244
- Static Route Setup 244
- 23-2 Static Route Setup 245
- Chapter 24 246
- Dial-in User Setup 246
- Chapter 25 248
- 25.3 NAT Setup 249
- 25.3.1 Address Mapping Sets 250
- 25.5 General NAT Examples 254
- NAT 25-13 260
- Chapter 26 262
- Enabling the Firewall 262
- Chapter 27 264
- Filter Configuration 264
- Filter Rule 265
- Filter Set 265
- Filter Configuration 27-7 270
- 27.3 Example Filter 272
- 27.4 Filter Types and NAT 274
- 27.6 Applying a Filter 275
- Chapter 28 278
- SNMP Configuration 278
- 28.2 Supported MIBs 279
- 28.3 SNMP Configuration 279
- 28.4 SNMP Traps 280
- Chapter 29 282
- System Security 282
- 29.1.3 802.1x 283
- Chapter 30 286
- 30.2 System Information 288
- 30.3 Log and Trace 289
- 30.4 Diagnostic 291
- 30.4.1 WAN DHCP 292
- Chapter 31 294
- 31.2 Backup Configuration 295
- 31.2.4 GUI-based FTP Clients 296
- ) WARNING! 297
- 31.4.5 TFTP File Upload 300
- Chapter 32 302
- System Maintenance 302
- 32.2 Call Control Support 303
- 32.2.2 Call History 304
- 32.3 Time and Date Setting 305
- 32.3.1 Resetting the Time 306
- Chapter 33 308
- 33-2 Remote Management 309
- Chapter 34 310
- Call Scheduling 310
- 34-2 Call Scheduling 311
- Appendices and Index 313
- Appendix A 315
- Troubleshooting 315
- Appendix B 317
- Appendix C 319
- PPTP Protocol Overview 320
- Appendix D 323
- Log Descriptions 323
- Log Commands 326
- Displaying Logs 327
- Log Command Example 327
- Appendix E 329
- Properties 330
- Windows 2000/NT/XP 332
- Macintosh OS 8/9 336
- Macintosh OS X 337
- Appendix F 339
- Appendix G 343
- Appendix H 345
- Types of EAP Authentication 345
- Appendix I 347
- Recommendation 347
- Positioning Antennas 348
- Appendix J 349
- Protection 349
- Appendix K 351
- Triangle Route 351
- Gateways on the WAN Side 352
- Appendix L 353
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